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ADA COMPLIANCE

Home >> Communications Guidline >> ADA Compliance

ADA Compliance

What is Required

The Local Hazardous Waste Management Program in King County requires program-funded print materials to include an ADA statement as required by the federal Americans with Disabilities Act. The purpose is to provide better service to everyone, including people with disabilities.
The Americans with Disabilities Act requires all publications to provide:

  • A statement that the publication is available in alternate formats
  • Contact numbers to obtain the alternate format. These should include a voice number and a TTY number for use by those who are hearing impaired.

According to the King County Office of Civil Rights Enforcement, the ADA statement should

  • be printed in black (not colored) ink
  • use an easy-to-read non-italic typeface, such as Arial or Helvetica
  • be at least 14 points.

Examples:

Alternate Formats Available
Voice: 206-________ (insert your phone number) or TTY Relay: 711

Alternative Formats on Request (insert voice number) TTY Relay: 711

This information is available in alternate formats on request at [phone number] (voice) or 711 (TTY relay).

To request this information in alternate formats for people with disabilities, call [phone number] (voice) or 711 (TTY relay).

More information

King County Office of Civil Rights

  • General requirements and an overview of ADA Title II
  • Guidelines for accessible printed materials
  • For specific questions call your division representative or Roxanne Vierra at 206-296-7705.
  • King County Style Manual

City of Seattle Office of Civil Rights:

Frequently Asked Questions

What is TTY relay and how does it work?

TTY stands for TeleTYpewriter which consists of a keyboard, a text display and a modem. A TTY user types letters that are converted into electrical signals and travel over regular telephone lines to another TTY, where they appear on a text display or a paper print-out. (TTY is sometimes known as a TDD, a Telecommunications Device for the Deaf, or text telephone.)

The TTY relay is a service that provides telephone accessibility between standard telephone users and TTY users. In Washington, TTY relay services are provided by the Washington Relay Service. A hearing impaired person can use the TTY to access the relay service; the relay service connects the user to a standard phone and facilitates the call.

What entities does the federal American Disabilities Act (ADA) apply to?

The ADA applies to all state and local governments, whether or not they receive federal funding. The ADA home page provides more information.

What are state and local governments required to do?

Title II of the ADA sets requirements that allow people with disabilities to participate in the full range of services and programs that the government provides. Title II specifies what is required for equal access and program communications. This may include provisions for accessing meetings and public events, interpreting services, and/or reformatting printed materials.

What types of government services are covered by the ADA Title II?

All activities, services and programs of ‘public entities’ (e.g., governments and their departments) are covered by Title II. These include activities of legislatures and courts, town meetings, police and fire departments, motor vehicle licensing and employment.

What if the governmental program receives no federal funding?

Title II of the ADA extends to all activities of State and local governments whether or not they receive federal funds.

What does Title II require a government program do to ensure equal access and effective communication?

Title II’s communication requirements are summarized in a ‘highlights’ document. When necessary, the government entity must provide auxiliary aids, such as qualified interpreters, assistive listening headsets, television captioning and decoders, telecommunications devices for deaf persons (TDD’s), video text displays, readers, taped texts, Braille materials and large print materials. Telephone emergency services, including 911 services, must provide direct access to individuals with speech or hearing impairments.

Who covers the cost for the auxiliary communication aids, such as Braille texts or interpreters?

Title II provides that the government may not charge an individual with a disability for the use of an auxiliary aid. On the other hand, there are limitations to the types of auxiliary services that a public entity must provide, especially if they place an undue financial or administrative burden.